Almost every modern workplace relies on some level of teamwork. Understanding how teams work, and why they fail is vital for any manager. On this course you will consider how teams are composed, why diverse teams (and workplaces) are so important, and how to address poor teamwork.

An introduction to the course
Team formation and structure
Theories of teamwork
Putting the principles of good teamwork into practice
Key concepts and processes of human resource management
Challenges in recruitment and selection
Performance management
Flexibility versus fit
The value in diversity
Course summary