Each section is thorough explaination and walk through on how to practice the different elements and how they fit together. I really love the challenges that gets you started on practicing some of th m  Read More ...

Waist of time and money: a lot of unimportant information, a lot of spelling mistakes, some tables and graphics that live their own life, because lecturer says something without pointing attention to t  Read More ...

It is good but in between it seems teaching softwares which breaks the flow of learning.

Invaluable knowledge! I needed to learn this to create member personas for one of my meetings and it was great. Everyone loved my work. Thanks to Packt Publishing. Totally worth it.

Conteúdo um pouco básico, sem um aprofundamento necessário em estudos de casos reais. Não apresenta os resultados obtidos a partir da aplicação das metodologias apresentadas.