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Working with High-Conflict People as a Manager

Working with High-Conflict People as a Manager

1400/month
Start anytime
Self paced
English
Course by
LinkedIn LearningCourses from LinkedIn Learning
Certificate awarded
Intermediate
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Save your money with Edvicer. Check out our premium courses with discount offers.

Map your Career

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Map your Career

Not sure which job profiles this course will open for you? Check out our AI based tool to get a complete personalized career map.

Checklist

Certification

You will get a certificate on completing this course.

University

This course is not affiliated with any university.

Price

This course costs very less.

Edvicer's Rewards

You can get a reward of 150 coins on buying this course. These coins can be redeemed for 1 coin= 1Re.

Discount offer

LinkedIn Learning is providing discount offers with this course - 1 month free trial.Visit www.edvicer.com/offers to find out.

Why should you choose this course?

Description

Managers need to work with all types of people, even those considered to be difficult or high-conflict people. Learn how to manage and lead high-conflict people and guide them towards positive behavioral change. In this course, executive educator Marlene Chism explains how to recognize high-conflict behaviors and irresponsible language, redirect and communicate more effectively, ask employees for change, and understand the cultural roadblocks that make it hard to manage and confront difficult behavior. Marlene also provides tips for expanding your conflict competency—by calling out and clearing articulating unwanted behavior in the workplace—and improving your strategic communication skills. The three work stories in the course help you see how the lessons apply to real-world conflicts.

Syllabus

ContentsIntroduction1. High-Conflict People: What You Should Know2. The Challenge Before You3. Gaining Clarity4. Power and Position5. Expanding Conflict Competency6. Strategic Communication Skills

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